Coming to a foreign country for medical treatment can bring issues if one does not speak the language and/or understand the culture. Here at MHA, we are all expatriates who moved to Munich from another country, and whom speak fluent German, as well as Russian, Ukrainian, English and many other languages. As we are expatriates, we understand the concerns and fears of patients travelling to a new country, often for the first time, to receive its world class medical treatment. You can rest assured, that not only have we been in your situation, but we are very experienced in dealing with others going through the same process.
Arguably the single most important factor to consider, is the ease with which a patient can communicate with their healthcare providers. To this end, we provide a range of translations services; from a one-size fits all translation package, to bespoke services covering specific needs, such as dealing with bureaucracy or helping accompanying spouses enjoy the city outside of their time visiting and supporting you.
Whatever your translation needs, and in whichever language you speak, we are sure to have someone on staff who can assist you and make sure that you are never stuck for support when you need it. We also have a special phone chat application to make sure your language needs are catered for when a translator is not physically present – so you have 24 hour support effectively.